Configuration Guide - Mobile Devices
Detailed steps for configuring mobile devices for wireless and e-mail is an endless task with many sub-areas for different device operating systems by various manufacturers. This guide is brief and generalized and has hundreds of variations. The key to ease-free configuration is knowing what your are entering for information and getting comfortable with your device.
- Tablets and phones are not a substitute for laptop or desktop computers. Not yet!
- Several mobile operating systems exist, with newer to older versions and with customizations by the manufacturer.
- Not all "Set-up" screens are in the same format or have the same sub-menus.
- Users should know his or her username, email address and password before starting!
- Open Settings \ Wireless or WiFi
- Select RioSecure - TAP
Users will be prompted for entering their username & password. TYPE IN CORRECTLY
Android devices are prompted for "Identity" not "Username", "Anonymous Identity" can be left blank.
- Apple iOS users will be asked to accept one or two security certificates - YES, do this.
- Save and watch the screen as the device connects and obtains an IP address.
- After configuration, the saved user credentials and the security certificates will allow the device to automatically connect to the RioSecure network on campus.
- Open Settings \ Mail, Contacts & Calendars for iOS or Accounts for Android.
- Choose - Add new account
- Fill in the Username & Email Address boxes with the user's email address.
- Fill in the Password
- Click Next... some differences here.
- Some devices autodiscover the mail systems and if typed correctly, the account will connect leaving the device at confirmation screens.
If the device fails to verify and returns a screen with more entry boxes, re-check that the username and email address boxes have the user's email address - CORRECTLY
Retype the password slowly and double check if there is a View Password check box.
Server should have m.outlook.com. Domain should be blank.
Description can be anything - we like "RioNET Email".